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ASSEMBLY & CARE GUIDE
TOP TIPS FOR ASSEMBLING YOUR PISA DINING TABLE
ASSEMBLY VIDEO
Video coming soon.
To make the whole process easier we've provided a download link to the easy to follow assembly manual for the Pisa dinning table here:
CARE AND CLEANING ADVICE
The Pisa table has both glass and metal elements. We recommend you avoid placing hot objects or very cold objects directly onto its surface and use coasters / place mats as an extra layer in between. We also advise you keep sharp objects away from your table to avoid any scratches or marks.
For the glass surface, we recommend simply cleaning with a soft, damp cloth and water or water-based cleaning products, and not using any kind of abrasive cleaning products or harsh chemicals, including bleach. Avoid using liquids of any kind on the chrome elements; if you do spill liquids on the chrome, gently remove with a clean dry cloth.
For the metal legs, be careful to minimise handling with bare or dirty hands. We recomend removing the protective film when assembly is complete.
FREQUENTLY ASKED QUESTIONS
Oh no! We know how frustrating this can be! We do try our hardest to make sure everything leaves our warehouse and arrives with you as expected.
To make absolutely sure the part in question is definitely missing, please refer to the list of parts in the assembly guide, or the assembly video shown above to see a breakdown of everything you should have.
Double check all your boxes to make sure the missing part isn’t tucked into a fold in the cardboard anywhere. If the part is definitely missing, get in touch with our lovely Customer Service team by emailing sales@furniturebox.co.uk who will do everything they can to help you.
Yes. All of our products have a 1 year manufacturer guarantee which you can read more about here.
We’re really sorry to hear this! We do our utmost to ensure all out products arrive with our customers exactly as expected, including a rigorous quality testing process.
If something has arrived damaged, please let us know within the first 7 days of its arrival so we can resolve it for you as quickly as possible. You can contact our lovely Customer Service team by emailing sales@furniturebox.co.uk. It would also be great if you are able to take photos of the issue to email us (steady, clear images are best so we can see what to do!)
If you would like to return an item then please email our Customer Service team on sales@furniturebox.co.uk. When emailing, please provide your name, order number and the reason for return. We will then be able to assist you and make arrangements for returning the item.
WHAT NEXT...
We love seeing our products looking beautiful in your home and it's a great way to inspire other customers with how you've styled it.
Post a photo on Instagram and tag @furniturebox_uk for a chance to get featured in our stories and on our grid.
Check out our Instagram for ideas.
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