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NOTE: The assembly instructions, care and advice shown here are the same for both the honey-toned and walnut-toned finshes.
Just in case you need it, here are copies of the Paloma assembly instruction guides:
The Paloma coffee table is constructed from solid mango wood. Be careful to lift your table when moving it, rather than dragging it, to avoid any damage, and always move with help as it will be heavy.
For all wooden surfaces, we recommend simply cleaning with a soft, damp cloth (make sure the cloth is wrung out first). Avoid using any kind of abrasive cleaning products or harsh chemicals, including bleach. Liquids can cause water stains and damage to wooden furniture, so if you do spill liquids, gently remove with a clean dry cloth.
We also recommend you do not place glasses or cups directly onto any wooden furniture surfaces - always use a coaster. Be careful with other objects placed on or around your wooden furniture - sharp or heavy objects could cause scratches or other marks. Lastly, we recommed you place your wooden furniture in a location where it will not be exposed to rapid or extreme temperature changes - avoid placing against a radiator or air-conditioning unit for example.
Oh no! We know how frustrating this can be! We do try our hardest to make sure everything leaves our warehouse and arrives with you as expected.
To make absolutely sure the part in question is definitely missing, please refer to the list of parts in the assembly guide, or the assembly video shown above to see a breakdown of everything you should have.
Double check all your boxes to make sure the missing part isn’t tucked into a fold in the cardboard anywhere. If the part is definitely missing, get in touch with our lovely Customer Service team by emailing sales@furniturebox.co.uk who will do everything they can to help you.
Yes. All of our products have a 1 year manufacturer guarantee which you can read more about here.
We’re really sorry to hear this! We do our utmost to ensure all out products arrive with our customers exactly as expected, including a rigorous quality testing process.
If something has arrived damaged, please let us know within the first 7 days of its arrival so we can resolve it for you as quickly as possible. You can contact our lovely Customer Service team by emailing sales@furniturebox.co.uk. It would also be great if you are able to take photos of the issue to email us (steady, clear images are best so we can see what to do!)
If you would like to return an item then please email our Customer Service team on sales@furniturebox.co.uk. When emailing, please provide your name, order number and the reason for return. We will then be able to assist you and make arrangements for returning the item.
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