Oslo Office Chair

Top Tips For Assembling Your Oslo Office Chair

Do not use any power tools for assembly. We have provided everything you need to put this piece together.
You will find the assembly process much easier with an extra pair of hands. One person to put the furniture pieces into place and stabilise them whilst the other puts the screws into place.
With assembling any kind of furniture we always advise that you do not fully tighten the screws until they are all in place.
Please read the safety advice in your assembly guide carefully.
The assembly guide has easy to follow step-by-step instructions, so be sure to check them out!

Just in case you need it, here's a copy of the Oslo assembly instruction guide:

Care & Cleaning Advice

The Oslo comprises of metal and faux leather.

For the faux leather elements, we recommend simply cleaning with a soft, damp cloth and non-abrasive washing up liquid (make sure the cloth is wrung out first). Avoid using any kind of abrasive cleaning products or harsh chemicals, including bleach. Avoid using liquids of any kind on the chrome elements; if you do spill liquids on the chrome, gently remove with a clean dry cloth.

Avoid using liquids of any kind on the metal elements; if you do spill liquids on these, gently remove with a clean dry cloth. For the chrome legs, be careful to minimise handling with bare or dirty hands. We recomend removing the protective film when assembly is complete.

VIEW OUR FULL CARE GUIDE

Frequently Asked Questions

I Think I May Be Missing Some Parts

Oh no! We know how frustrating this can be! We do try our hardest to make sure everything leaves our warehouse and arrives with you as expected.

To make absolutely sure the part in question is definitely missing, please refer to the list of parts in the assembly guide, or the assembly video shown above to see a breakdown of everything you should have.

Double check all your boxes to make sure the missing part isn’t tucked into a fold in the cardboard anywhere. If the part is definitely missing, get in touch with our lovely Customer Service team by emailing sales@furniturebox.co.uk who will do everything they can to help you.

Does My Item Have a Guarantee?

Yes. All of our products have a 2 year manufacturer guarantee which you can read more about here.

Something Has Arrived Damaged or Faulty

We’re really sorry to hear this! We do our utmost to ensure all out products arrive with our customers exactly as expected, including a rigorous quality testing process.

If something has arrived damaged, please let us know within the first 7 days of its arrival so we can resolve it for you as quickly as possible. You can contact our lovely Customer Service team by emailing sales@furniturebox.co.uk. It would also be great if you are able to take photos of the issue to email us (steady, clear images are best so we can see what to do!)

How Do I Return My Item?

If you would like to return an item then please email our Customer Service team on sales@furniturebox.co.uk. When emailing, please provide your name, order number and the reason for return. We will then be able to assist you and make arrangements for returning the item.