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Video coming soon.
Just in case you need it, here's a copy of the Mayfair assembly instruction guide:
The Mayfair coffee table has glass, chrome and high-gloss elements. We recommend you avoid placing hot objects or very cold objects directly onto its surface and use coasters / place mats as an extra layer in between.
For the gloss surfaces of the table, we recommend simply cleaning with a soft, damp cloth and water or water-based cleaning products, and not using any kind of abrasive cleaning products or harsh chemicals such as bleach. Avoid using liquids of any kind on the chrome elements; if you do spill liquids on the chrome, gently remove with a clean dry cloth.
For the metal elements, be careful to minimise handling with bare or dirty hands. We recomend removing the protective film when assembly is complete.
For the wood-effect elements, we recommed you place it in a location where it will not be exposed to rapid or extreme temperature changes - avoid placing against a radiator or air-conditioning unit for example.
Oh no! We know how frustrating this can be! We do try our hardest to make sure everything leaves our warehouse and arrives with you as expected.
To make absolutely sure the part in question is definitely missing, please refer to the list of parts in the assembly guide, or the assembly video shown above to see a breakdown of everything you should have.
Double check all your boxes to make sure the missing part isn’t tucked into a fold in the cardboard anywhere. If the part is definitely missing, get in touch with our lovely Customer Service team by emailing sales@furniturebox.co.uk who will do everything they can to help you.
Yes. All of our products have a 1 year manufacturer guarantee which you can read more about here.
We’re really sorry to hear this! We do our utmost to ensure all out products arrive with our customers exactly as expected, including a rigorous quality testing process.
If something has arrived damaged, please let us know within the first 7 days of its arrival so we can resolve it for you as quickly as possible. You can contact our lovely Customer Service team by emailing sales@furniturebox.co.uk. It would also be great if you are able to take photos of the issue to email us (steady, clear images are best so we can see what to do!)
If you would like to return an item then please email our Customer Service team on sales@furniturebox.co.uk. When emailing, please provide your name, order number and the reason for return. We will then be able to assist you and make arrangements for returning the item.
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